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1. Wd My Passport Ultra Drivers
2. Wd Passport Ultra Not Showing Up Mac Download
3. Wd Passport Ultra Not Showing Up Mac Os
4. Wd Passport Ultra Not Showing Up Mac Computer
5. Wd My Passport Ultra Not Showing Up Mac
6. Wd Passport Ultra Not Showing Up Mac Pro
7. Why Won't My Wd Passport Show Up On Mac

How do I use the WD My Passport External Hard Drive in a Mac Air? Either keep the HDD in HFS+ format and install HFS+ drivers in your Windows PC or keep the HDD in NTFS format and install. Since then, Time Machine will make automatic, hourly backups, always that your Mac is turned on and the external drive connected. WD My Passport for Mac WDBCGL0020BSL - hard drive - 2 TB - USB 3.0 overview and full product specs on CNET.

In shooting another video for Call That Geek, I found that my WD Passport not recognized in the system. This caused an issue as I needed windows 10 to recog. Apr 17, 2017 My Passport (2TB) suddenly not showing up on Mac. I have a 2TB My Passport External Hard Drive that I have been using for the past few moths with no issues. A couple of days ago I accidently pulled the cord out of the USB port without properly ejecting. Since then, when I plug the hard drive into the computer (directly into the USB port) the.

When your WD My Passport Ultra hard drive or external hard drive is not showing up, you can neither access nor use the drive on your computer. And don't worry.

Follow this guide, you'll learn the causes and how to fix the WD Passport Ultra external hard drive not showing up error on your own.

Here is the complete guide to making your WD Passport external hard drive detected again:

Some of you may also want to learn what causes the wd external hard drive not showing up issue on the computer. Continue reading and check it out.

Why Is My WD Passport Not Showing UP

We consulted many experienced users and IT professionals, and we concluded the causes below. Check out why is your WD Passport Ultra external not showing up:

1. 1. A faulty USB port/cable, or a damaged USB hub on PC
2. 2. No drive letter is assigned to WD Passport drive
3. 3. Corrupted file system or bad sectors makes WD drive unreadable
4. 4. WD drive driver is out of date
5. 5. Universal USB controllers drivers are outdated

These causes may also lead to some of your other devices malfunctioning, such as:

So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Follow through the tutorials below to get rid of this issue immediately.

Part 1. Check The State of WD External Hard Disk in Disk Management

Connect the WD external hard drive to your computer via the USB cable. Follow steps here to check the state of your WD external hard drive in Disk Management:

Step 1. Press Windows + R keys, type diskmgmt.msc in the Run box, and click 'OK'.

Step 2. In Disk Management, locate and check the state of your WD external hard drive.

Part 2. Fix WD My Passport External Hard Drive Not Showing Up Error

Check the state of your not showing up or not detected WD My Passport Ultra external hard drive and refer to the right fix to make your drive work normally again.

Tips to Remove WD External Hard Drive Not Showing Up/Not Detected Error:

Pick a respective fix and follow the full guide to fix your WD My Passport external hard drive not showing up issue now.

Fix 1. Add New Drive Letter to Make WD Passport External Hard Drive Showing Up

Applies to: Fix WD passport external hard drive not showing up error due to drive letter confliction.

If your WD displays as 'New Volume' with no drive letter in Disk Management, it won't show up in File Explorer. Don't worry.

You can change or add a new drive letter so to make WD passport detectable and accessible again in Windows PC:

Step 1. Press Win + R keys, type diskmgmt.msc in the Run dialog, click 'OK' to open Disk Management.

Step 2. Right-click on WD drive which fails to show up and choose 'Change Drive Letter and Paths..'.

Step 3. Click 'Add', set a new drive letter to assign to the WD external drive, and click 'OK'.

If the WD drive has already been assigned with a letter, click 'Change' to choose another letter for it.

After this, restart your PC and check if you can visit the WD external hard drive in Windows File Explorer.

Fix 2. Fix Corrupted File System/Bad Sector That Makes WD External Not Showing Up

Applies to: Fix WD passport external hard drive not showing up due to file system error or bad sectors.

If the system files are corrupted or the WD device contains bad sectors, Windows disk management may detect it as '*Others' or RAW. Your computer may not even able to detect it from File Explorer.

EaseUS partition manager software with its Check File System feature can help. As long as your Disk Management can detect it, you can apply this tool to fix the corrupted file system and bad sectors on WD hard drive.

Follow to see how to fix corrupted system files and bad sectors on WD device:

Step 1. Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.

Step 2. In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.

Step 3. The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.

After this, you can check the drive. If your files were missing, move to Part 3 and apply reliable data recovery software to bring back all your WD external hard drive data.

Fix 3. Send 'Unknown' & Not Detected WD External Hard Disk for Repair

If your WD external hard drive displays as 'Unknown' in disk management, the last thing you can try is to send the disk for repair.

You have two options for this issue:

• Option 1. Beyond the Warranty: Send WD external disk for repair in a local repair center
• Option 2. Within the Warranty: Send WD external disk back to its manufacturer

Fix 4. Contact EaseUS Support Team for Help

If your WD external hard drive is detected in Disk Management but not showing up in File History, you have two choices:

1. #1. Refer to External Hard Drive Shows Up in Device Manager Not in This PC for help.
2. #2. Contact the EaseUS support team for manual service help.

Fix 5. Try a Different USB Cable/Port or PC

When your WD hard drive neither shows up in File Explorer nor Disk Management, you can try to change the USB cable, try another USB port, or a new PC to see if the drive can be read or not.

Step 1. Switch a USB port/cable and replug it to your computer.

If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem is with the USB cable.

Step 2. Reconnect the WD drive via a new USB hub or to a new PC.

• If the WD Passport drive shows up, it is the damaged USB hub that stops WD from showing up.
• If the WD passport is not detected either on your current or the new PC, replace the WD drive with a new one.

Fix 6. Update WD External Device Driver & Reinstall BUS Controllers

When the WD Passport drive is not working, it might be caused by the outdated device drivers. So the best way is to update its driver via the following three paths:

#1. Download and Install WD Device Driver:

Step 1. Connect the problematic WD external hard drive to your PC.

Step 2. Right-click on the Windows icon and select 'Device Manager'.

Step 3. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers, or Other devices.

See if the WD external hard drive is shown as an 'Unknown' device.

Step 4. Right-click on Unknown or not working WD external hard drive, select 'Properties'.

Step 5. Go to the Details tab, set Property to 'Hardware Ids'.

Step 6. Right-click the top Value and click 'Copy'.

Step 7. Paste it into a browser and search for the correct device driver.

Step 8. Find and download the correct WD device driver and install it on your PC.

After this, restart your computer. And everything shall work fine with your WD My Passport Ultra drive.

#2. Update WD Device Driver from Device Manager:

Step 1. Right-click on the Windows icon and select 'Device Manager'.

Step 2. Expand Device Manager and right-click the WD My Passport Ultra drive.

Step 3. Select 'Update driver'.

Step 4. Select 'Search automatically for updated driver software', wait for the process to complete.

#3. Uninstall/Reinstall USB Controllers

When the Universal USB Bus Controllers are outdated, it may also stop your WD passport from being detected or showing up. So you can try to uninstall and reinstall USB controllers:

Step 1. Right-click on the Windows icon and select 'Device Manager'.

Step 2. Expand Universal Serial Bus controllers, right-click on USB controllers of the WD drive, and select 'Uninstall device'.

Repeat to uninstall each USB controller one by one.

Step 3. Restart the computer and Windows will automatically reinstall the USB controllers of your WD drive.

After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.

Part 3. Get Data Off WD External Disk and Format It to Work Again

If your WD hard drive shows up and you can access the disk again. Take the last guide in this part to fully protect your files and make the WD external hard drive viable for saving and editing data again.

#1. Get Data Off WD External Hard Drive

Here are two ways that you can fully get files from your WD external hard drive:

1. 1. Open and copy data from your WD hard drive to another storage device as a backup.
2. 2. Recover lost files from WD drive with EaseUS file recovery software.

Note that, if you lost some valuable files during the process, don't worry. Professional file recovery software can scan and bring back your files in 3 steps:

Step 1. Choose the external hard drive

Since you're going to recover data from the external hard drive, run EaseUS Data Recovery Wizard and choose the exact drive where you lost data. Click Scan.

Step 2. Scan for lost data

Wd My Passport Ultra Drivers

The software will start immediately to scan all over the selected drive for all lost data. During the scan, you could see more and more data showing up in the results.

Step 3. Preview and recover data

After the scan is over, check the scan results for the desired data. You can preview the file by double-clicking on it. Click Recover and choose another location to save the recovered data.

Remember to save the recovered files to another secure location and then move to the next guide to format your WD My Passport external hard drive to usable again.

Does My Passport For Mac Work On Windows

#2. Format WD External Hard Drive to Usable

Here, you may also let EaseUS Partition Master help. It's easy and efficient in formatting a disk:

Step 1. Launch EaseUS Partition Master, right-click the partition on your external hard drive/USB/SD card which you want to format and choose the 'Format' option.

Step 2. Assign a new partition label, file system (NTFS/FAT32/EXT2/EXT3), and cluster size to the selected partition, then click 'OK'.

Step 3. In the Warning window, click 'OK' to continue.

Step 4. Invisibility toggler for macro. Click the 'Execute Operation' button in the top-left corner to review the changes, then click 'Apply' to start formatting your external hard drive/USB/SD card.

After this, you can save the data back to your WD external hard drive again.

Make Your WD External Hard Drive Show Up and Work Now

On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 6 practical fixes for you to follow and make the drive show up again.

As a beginner, we suggest that you follow the whole guide one by one. These fixes also work to resolve the same issue on all brands of external hard drive, internal hard drive, USB, or SD card.

Now, it's your turn. Take steps to fix your not showing up WD external hard drive and make it work again without losing any data.

People Also Ask

For further issues related to the WD passport, check the questions and answers below. You'll get a satisfying answer:

1. WD My Passport not showing up on Mac

If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page)

1. #1. Reconnect WD Passport to Mac
2. #2. Change WD Passport drive letter
3. #3. Remount WD Passport to Mac
4. #4. Update WD Passport drive driver
5. #5. Format WD My Passport on Mac

2. How to use WD Passport on Windows 10?

For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive.

For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. If you need more space, delete some useless files on it to free up space.

3. Why is my external hard drive not showing up?

Accordingly, many reasons may cause your external hard drive not showing up. Here is a list of major reasons:

• The external hard drive is not connected to the PC correctly
• Faulty USB cable or USB hub
• External hard drive is not initialized
• External hard drive is doesn't contain a volume
• External hard drive has no drive letter
• External hard drive contains file system error, bad sectors, or virus

For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.

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By Katrina | Posted to Home > Mac Data Recovery Tips, updated on August 20th, 2021User rating:

Summary: Here you will find 5 methods to fix WD My Passport for Mac drive not showing up or working on Mac. To avoid data loss, iBoysoft Data Recovery for Mac can help save your data to a safe place.

Everything has flaws, even the WD My Passport for Mac drive that you used for years.

It happens frequently that:

• WD My Passport won't show up when connecting to your Mac computer
• WD My Passport is greyed out in Disk Utility
• WD external hard drive light on but not working after macOS Big Sur update
• WD My Passport drive won't open WD unlocker application on M1 Mac
• Mac didn't unlock the WD My Passport drive but asking for the WD Drive Unlock application
• WD My Passport Ultra becomes encrypted or unreadable on your Mac

Either way, your important data on this drive will become inaccessible and concerns you a lot.

If the WD My Passport is not showing up on Mac desktop, Finder, or Disk Utility after connecting to your Mac, how to find it and make it work? If you can't see files from WD external hard drive on Mac, how to access data? You'll get answers here.

Solutions for fixing WD My Passport drive not showing up on Mac

• Method 1: Do the basic checks
• Method 2: Check Finder Preferences
• Method 3: Install the latest WD drive unlock application
• Method 4: Check & repair drive in Disk Utility
• Method 5: Recover data and erase the drive
• Method 6: Repair your WD hard drive in local shop

Fix 1: Do the basic checks

Usually, malfunctioned USB port or Mac computer, the broken USB cable, and some hardware problems could make WD My Passport not showing up.

Before going further troubleshooting, do the following basic checks is very necessary.

1. Safely remove the WD My Passport and reconnect it to the USB port. Try quickly plug or slowly plug, which sometimes just works for no reason.

2. Check whether the USB cable or USB port is bad by connecting other hard drives to this USB port or cable and see if that makes a difference.

3. Reboot your Mac computer to see if your WD My Passport drive is not showing up in Disk Utility/Finder or not.

4. Connect the WD My Passport to another Mac or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport undetectable.

If the WD My Passport for Mac still doesn't show up or work on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac.

Fix 2: Check Finder Preferences

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If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences prevents your WD My Passport drive from showing up.

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In other words, you didn't allow the connected external hard drives to show up in the Finder or on the desktop.

Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac show up in Finder or on the desktop.

• 1. Go to Finder > Preferences > General tab.
• 2. Tick the 'External disks' option to show the WD My Passport for Mac on the desktop.
• 3. Go to the Sidebar tab, tick 'External disks' under 'Locations' to show your WD My Passport for Mac in Finder.
• 4. Go to Desktop or Finder and check if your WD My Passport is showing up. If not, download, install iBoysoft Data Recovery on your Mac and then check if your WD My Passport is detected by iBoysoft Data Recovery.
• 5. If your WD My Passport is recognized by iBoysoft Data Recovery, follow the wizard to recover data and then format WD hard drive.
  If your WD My Passport drive is not detected by iBoysoft Data Recovery either, send WD hard drive to an expert for reparation.

Solution 3: Install the latest WD drive unlock application

Typically, if you have received a message like 'You must run the WD Drive Unlock application from the WD Drive Unlock CD associated with the drive you want to unlock' and you can't open or unlock your WD drive (My Passport):

This has been discussed a lot that WD hard drive not working after the macOS Big Sur update or when connecting to an Apple Silicon M1 MacBook Air.

If you have used WD Utilities or have created a secure password to keep others from accessing the files on the drive, you have to type the password to unlock the drive (unless you enable auto-unlock for this computer) each time:

1. You shut down or restart your Mac.
2. You disconnect and reconnect the WD My Passport.
3. Your Mac wakes up from sleep mode.

Besides, you have to unlock the WD drive with your password even if you have uninstalled the WD My Passport software from your Mac.

To fix that Western Digital My Passport hard drives not working or unlock (though you know the right password) after the macOS Big Sur update, simply download, update, and install the latest WD Discovery Utilities for macOS 11 Big Sur.

If unfortunately, you can't remember the password, you can only reformat the WD My Passport for Mac hard drive to make it work again, but at the expense of data loss. So, recovering your data with iBoysoft data recovery software in advance.

Fix 4: Check & repair drive in Disk Utility

If the WD Passport hard drive is not showing up in Finder after trying the above methods, you can see whether it is showing up in Disk Utility or not.

Usually, you could have two results:

Case 1: Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting.

Case 2: Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all.

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Here, we'll show you solutions to case 1.

1. Manually Mount WD My Passport for Mac in Disk Utility

Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility.

In this situation, you can manually mount the hard drive.

• 1. Go to Finder>Applications>Utilities>Disk Utility.
• 2. Click Show All Devices in View option at the left corner of Disk Utility.
• 3. Select your WD My Passport for Mac drive from the left sidebar and click the Mount button on the top of the Disk Utility window.

Instead, you can also click on the mount icon beside the drive to mount it immediately.

2. Repair WD My Passport for Mac drive with First Aid

If you can't mount the WD My Passport for Mac manually, there should be some file system problems in this drive.

But don't worry. There is a native repair tool called First Aid in Disk Utility, which can analyze and repair basic hard drive errors especially with file systems and catalogs, extends, volume bit maps.

To run First Aid to check the WD My Passport hard drive:

• 1. Go to Disk Utility.
• 2. Select the WD hard drive.
• 3. Click First Aid on the top of the Disk Utility window and then click Run.

After running First Aid, try to mount the WD Passport hard drive again to check if it can be mounted and accessed now.

If your WD My Passport drive cannot mounted, try next solution to recover data and then erase the drive.

Fix 5: Recover data and erase the drive

If First Aid was unable to repair the errors in the WD My Passport, it means that the file system of the WD drive has been damaged. Common, to fix the WD My Passport for Mac drive that's not showing up on Mac, you have to reformat it.

The question is, reformatting will assign a new file system but will also erase all data on this drive as well. Hence, firstly, recover data from WD drive with iBoysoft Data Recovery.

Tutorial to recover data from My Passport for Mac hard drive:

• 1. Download, install and launch iBoysoft Data Recovery for Mac on Mac.
• 2. Select My Passport for Mac and click the Scan button to scan all data on this drive.
• 3. Preview the searching results, choose files you need, and click Recover to get them back.

Next, you can courageously proceed to erase your WD My Passport for Mac hard drive with no fuss.

• 1. Open Disk Utility.
• 2. Select the WD My Passport for Mac drive in the left sidebar.
• 3. Click Erase on the top of the Disk Utility window.
• 4. Complete the information for your WD drive (such as new format, partition scheme, and so on) and click Erase.

Fix 6: Send your WD My Passport drive for repair

If My Passport for Mac hard drive is not showing up in Disk Utility, it means that the WD hard drive is not recognized or detected by the Mac. Very probably, your My Passport for Mac has some hardware problems. You'd better send it to a local reparation center.

Understanding why My Passport drive not showing up on Mac

Wd My Passport Ultra Not Showing Up Mac

Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD My Passport for Mac not showing up or not working.

• Recent macOS update issue
• System failure
• Virus infection
• Motherboard issue
• WD My Passport drive damage or corruption

Bonus Maintenance Tips for WD My Passport drives for Mac

Apparently, most hard drives not showing up issues are caused by unsafe ejection and sudden power outage. In order to keep your WD My Passport for Mac in good condition, you should pay attention to:

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• Make sure that your WD My Passport doesn't become physically damaged.
• Always safely and properly eject the WD My Passport for Mac drive after using it.
• Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose 'Eject'.
• Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life).

Final thoughts

Why Won't My Wd Passport Show Up On Mac

Actually, My Passport for Mac hard drives are just like other external hard drives, which may not show up after connecting to a Mac. This article offers a full guide to help you fix the WD drive not showing up issue in different situations. It's worth mentioning again that once this issue happens, rescue files from your WD Passport hard drive with iBoysoft Data Recovery for Mac first, or you'll face permanent data loss.